Employment Opportunities

Job Title: Casual Intake Worker

Location: Lindsay, Ontario
Organization: Women’s Resources of Kawartha Lakes
Employment Type: Casual/Relief– No Guaranteed Hours
Hours: This is a casual position with shifts available based on operational and coverage needs. When scheduled, shifts are generally 8:45 a.m. to 4:00 p.m. Monday-Friday
Reports To: Property and Facilities Manager
Wage: $27.72 hourly + 4% Vacation Pay
Application Deadline: October 21, 2026 at 4:00pm
Start Date: To Be Determined

Women’s Resources of Kawartha Lakes is seeking a compassionate, organized, and reliable Casual Intake Worker to provide coverage at our Resource Centre.

As one of the first points of contact for individuals accessing our services, the Intake Worker plays an important role in creating a welcoming, supportive, and non-judgmental environment. This position provides client intake, reception, resource navigation, and administrative support while helping connect clients with appropriate Agency and community services.

Key Responsibilities

• Respond to client inquiries by phone and in person and complete initial intake and screening.
• Assess client needs and connect individuals with appropriate programs, services, and community resources.
• Provide supportive, trauma-informed and non-judgmental assistance to clients who may be experiencing distress or crisis.
• Provide reception coverage, answer and direct calls, and greet clients, donors and visitors.
• Maintain accurate and confidential client information and documentation.
• Complete data entry and general administrative duties as required.
• Follow Agency safety, security, confidentiality, and high-risk procedures.
• Assist with the day-to-day operation of the Resource Centre.
• Ability to effectively multitask and prioritize responsibilities in a busy, fast-paced environment.
• Ability to perform the physical requirements of the position, including lifting, carrying, sorting, organizing, and moving donated items and supplies.

What We’re Looking For

• Education and/or relevant experience in social services, human services, administration, or a related field.
• Understanding of gender-based violence, trauma, and the impacts of abuse.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Ability to respond calmly and professionally to individuals experiencing distress or crisis.
• Knowledge of community resources and social service agencies.
• Excellent computer, data-entry and keyboarding skills, including Microsoft Office.
• Understanding of confidentiality and professional boundaries.
• Ability to work independently and collaboratively as part of a team.
• Flexibility and reliability to provide casual coverage as needed.
• A satisfactory Vulnerable Sector Check is required as a condition of employment.

Our services are provided within a feminist, trauma-informed, anti-oppression/anti-racism and survivor-centred framework.

Accessibility & Inclusion:

• Women’s Resources welcomes and encourages applications from individuals with disabilities. Accommodations are available upon request throughout the hiring process. Please contact us to let us know how we can support your participation.
• Womens Resources has an exemption to hire individuals identifying as women only.

How to Apply
Please submit your resume and a cover letter outlining your interest and qualifications to:
dbekintis@womensresources.ca by October 21, 2026 at 4:00pm

We thank all applicants for their interest; however, only those selected for an interview will be contacted.  Resumes submitted without a cover letter will not be considered.

Women’s Resources is an equal opportunity employer and is committed to building a diverse and inclusive workforce. We encourage applications from Indigenous people, racialized persons, people with disabilities, and members of the LGBTQ2S+ community.